‘Being responsible for your decisions or actions and expected to explain them when you are asked’ (Oxford Learner’s Dictionaries).

Accountability may be vertical (top down) or horizontal (e.g. school-to-school or peer-to-peer support systems). It may include compliance with regulations, adherence to professional norms and/or be driven by outcomes. The purpose of accountability is widely accepted as one of strengthening the education system (Brill, Grayson, Kuhn and O’Donnell, 2018).

Accountability starts with governments, as primary duty bearers of the right to education … Governments should therefore take steps towards developing credible and efficient regulations with associated sanctions for all education providers, public and private, that ensure non-discrimination and the quality of education … No approach to accountability will be successful without a strong enabling environment that provides actors with adequate resources, capacity and information to fulfil their responsibilities (SDG-Education 2030 Steering Committee, 2018, p. 2).

‘Watching, checking something over a period of time to see how it develops, so that necessary changes can be made’ (Oxford Learner’s Dictionaries).

The process of systematically tracking aspects of education/school ‘implementation, with a view toward data collection, accountability and/or enhancing effectiveness and/or quality’ (OECD, 2015, p. 235).

A monitoring framework should be designed to monitor quality at different levels (country, region, schools) and for different groups (school authorities, teachers, learners). It should ‘draw on a number of different tools and components to collect and organize data needed to monitor a system’s performance’. This includes tools at the school level for data on learners and teachers, ‘national education management information systems (EMIS), human resource or teacher management information systems for teacher recruitment and deployment, inspection and appraisal systems, and financial management systems’. The framework may also include system-level learner evaluations.

Monitoring may include compliance monitoring, diagnostic monitoring and performance monitoring, which may all co-exist within the system (UNESCO International Institute for Educational Planning, 2021).

‘The practice of managing the way goods are produced or services are provided to make sure they are kept at a high standard’ (Oxford Learner’s Dictionaries).

Quality assurance refers to the ‘policies, procedures and practices designed to achieve, maintain and enhance quality in inclusive education’. It also involves ‘how educational organisations account for their activities, accept responsibility for them and share information on their results openly and transparently’ (European Agency, 2018e, p. 17).