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Teachers can be enabled to act proactively and feel prepared for psycho-social emergencies when communication processes are transparent, and they are involved in decision-making.
A well-established culture of effective communication supports the resilience and well-being of learners, families, teachers and school communities.
A culture of effective communication in education ensures that communication about decisions and decision-making processes involves stakeholders of all levels.
Supportive links in the community around learners and families can be created by using effective communication to develop good partnerships between decision-makers and communities.
Build capacity for meaningful participation of and active listening to learners and families in educational decision-making.
Assistive technology should only be used when universally-designed technology is insufficient to meet all users’ needs.
Inclusive education is often interpreted as being specifically aimed at learners with disability and/or special needs, instead of catering for all learners, with all of their diverse and individual needs, by identifying and removing barriers to learning.
When education stakeholders implement effective communication, all those involved in the education environment participate in a culture of effective communication. This leads to improved well-being and resilience for all.

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